We had a pipe leak in the 1st-floor ceiling over Thanksgiving weekend. Jack's was the only service able to respond that day. Their technician, Corbin, was here in less than an hour, diagnosed and repaired the leak at a very reasonable price. He was also thorough in explaining what caused the problem and how he repaired it. Super polite. Highly recommend Jack's.
We recently found ourselves needing to replace ALL of our plumbing which included both bathroom sewage lines and the kitchen line. Everything failed all at once! (60 year old home) We had been dealing with issues for awhile as other homes on our block were facing. While visiting our across-the-street neighbor during their recent sewage line fix-it, Jack's Plumbing was there doing the work and I spoke to their lead technician, Jeff, about our issues. After hearing all about their modern technology we decided to give them a call. It also helped that we knew Jack's family from past Scouting days. They are a family of integrity so we felt good about them in advance. But when we found out we were in need of everything at once (who knew the kitchen sink would stop completely while they were checking out our sewage lines) it was a bit nerve-wracking. Josh came up with our two-week plan and was specific, professional, and respectful of how we would negotiate the heavy work they would be doing which included drilling through our family room slab
( it was also during a rainy week!) I can't say enough about their careful, clean (yes, I did say sewage pipes) and efficient work during the process! Manny was awesome digging through THREE 6-ft deep pits and discovering a second layer of slab from a decades old patio underneath everything to dig through as well. Jeff found additional issues that we hadn't realized that he fixed right up. Josh kept us informed of everything daily. Thank goodness for their pipe-bursting technology so we didn't have to have our entire family room dug up. After less than two weeks they finished and everything was put back together beautifully! The cost of that huge job was also less than we had anticipated. We cannot say enough kudos to Jack's Plumbing and the crew we had on our project! Thank you sincerely!
Thank you so much for the great job you did for us. You guys are a great asset to the community. Thanks again.
Your plumber was so nice and clean with everything he did.
Your plumber was so nice and clean with everything he did. You've got a wonderful employee. Thank you.
I could not be happier with your service.
The plumber you sent to my house was friendly, efficient and professional. I could not be happier with your service.
Prices were reasonable.
We have had Jack's out to our home twice: once for a tankless water heater fault, and today for a clogged kitchen sink. We were very pleased with the service and professionalism during both visits. The guys were friendly, and explained very clearly what they were doing, offered some preventive maintenance tips, and the prices were reasonable. Chris took care of us today, and I enjoyed our conversation about our shared pasts, as much as I did his expert service.
- Rich S.
Best plumbing company and family to work with.
Best plumbing company and family to work with. Couldn't ask for a better team or support network.. Our clients are the greatest and myself and my family are lucky to have found such a great home.
- Chris Leedom
The community relationships and excellent track record speak volumes.
Jack's Plumbing has come to the rescue to our YMCA more times than I can count- and trust me, when you have thousands of people using your facilities every day, there is no 'we'll get to you tomorrow '. They are there, honest, blessedly prompt, efficient and we never have a repeat issue. They also take care of our home 'situations' - usually me putting something like leftover stew in the garbage disposal (only that one time!!!! I swear.) and there they are, within an hour or two!!!!
The community relationships and excellent track record speak volumes. Very grateful to Jack's plumbing.
- Shannon Seifert
I will use Jack's plumbing again, without hesitation!
Jack's Plumbing arrived at their stated time, 8:30 a.m. Carlos got right to work. It didn't take Carlos very long to troubleshoot what was causing my water meter to spin when all of the water was shut off to the house. He explained everything to me, each step of the way, and made the repairs to my satisfaction. I will use Jack's plumbing again, without hesitation!
- Jim S.
He was so courteous.
We have one of Jack's plumbers, Mike Ruiz, come out to our home to help us change out a shower head and he ended up helping us change out the toilet seat for a handicap accessible one. He was so courteous and wanted to make sure our bathroom was safe for me because I'm in a wheelchair.
- Rhonda R. King
Finished in under an hour and was fair pricing and exactly what was quoted over the phone.
Had these guys come out after horrible customer service last week from another company. Arrived promptly and were very nice and courteous. Finished in under an hour and was fair pricing and exactly what was quoted over the phone. Will definitely use them again and will refer others as well. A+ in our book.
- Jamiee G.
I was very pleased with the service from Jack's and would highly recommend!
I called Jack's back in February when my tankless water heater stopped working. Everyone I was in contact with, from the receptionist to the repair men, were all friendly, professional, and knowledgeable. I was very pleased with the service from Jack's and would highly recommend!
- Nicole S.
They came out to tighten it up.
Kitchen faucet installed by Jack's loosened over time. They came out to tighten it up.
Jack's went above and beyond the call of duty to get my hot water heater working.
Jack's went above and beyond the call of duty to get my hot water heater working. The manufacture could not get us the part to fix it, and Jack's found a way to get the part. The workers were professional and friendly!! Thanks Jack's!
- Daniel P.
Outstanding customer service.
Outstanding customer service. They were on time and got the job done fast and the repair didn't cost nearly as much as I had anticipated. Ivan was the plumber they sent and he did a great job!
- Kurt H.
Wonderful and highly recommend!
Leak in an underground gas line leading to our kitchen island cook top with a house on slab (yikes...horrors!) lead us to Jack's and Brian saved the day. Very professional, honest and informative. Took his time. Did the job perfectly. Wonderful and highly recommend!
- J. O.
Jack's was very reasonably priced and the problem really does seem to be resolved.
Wanted to make sure we gave this late shout out! On 4/21, we had a real issue. I asked friends on FB and @ Jack's All-American Plumbing was recommended, so we called you to handle the job. We were super satisfied with the plumber, Iban, who came to our rescue! We actually had called another company, but they were 2 plus hrs. drive away and more then 2 hrs from showing up when we called back the 2nd time for an ETA- it was only then they 'dispatched' the call! Who knows how long it really would've been to get service? Jack's told us when they could be here and Iban showed up as promised.
One other thing, within the last month, we've had 2 other companies come out - and the problem still wasn't fixed. Jack's was very reasonably priced and the problem really does seem to be resolved. We are glad to have called Jack's - and will call again!
- Lisa May-Cassaro
If we have any needs in the future, we're calling Jack's and asking for Mark.
We hate to make a late night service call but it was needed. Mark was an awesome professional, can't thank him enough for his help. If we have any needs in the future, we're calling Jack's and asking for Mark. Thank you!
- David Russell
Wow, excellent service from Jack's.
Wow, excellent service from Jack's. Hate to make a late service call, but it was needed. Mark showed up shortly afterwards and took care of us. Great guy, very classy. If we need any other help with plumbing, this is who we're calling!
- Dave R.
I've found my plumber!
As luck would have it, the valve on my shower broke at around 11pm on a Friday night leaving me no way to turn it off. Used the master "shut-off" valve to the house to secure the water flow until the following morning (Saturday).
Called two other plumbing companies Saturday morning....no answer. Called "Jack's"...their weekend answering service picked up right away and said their on-duty plumber would contact me shortly. 15 mins later, I was called by Tim Short, the on-duty plumber that weekend. He advised me he was in SLO on another call, but would be at my house by 10:30 am. Sure enough...he arrived at 10:30.
Tim proved to be a sharp, knowledgeable plumber. Before starting, he advised me of the cost both in time and parts. Bottom line...he had the valve replaced and the water running in about 30 minutes.
I've found my plumber!
- Michael P.
Happy to have found our go to plumber!
We love Jack's All-American Plumbing!!! They are timely, honest and very informative!! We have nothing but great things to say about them! While other plumbing companies tried to sell us on things that were not necessary, Jack's found the problem and explained our options. Happy to have found our go to plumber!
- Yolanda D.
It was a breeze from the first phone call to the most kind receptionist who made me feel like I was in good hands.
Well, I want you to take note that Jack's All-American Plumbing was MORE THAN honest, more than efficient, more than professional, and more than kind in making sure my plumbing needs were met and my clogged drain was terrifically cleared of all debris. It was a breeze from the first phone call to the most kind receptionist who made me feel like I was in good hands. Unlike another plumbing company in the Lompoc area who said, "Oh, we don't go on roofs to unclog your drain. That's not done anymore," and charged me $270 for undoing a toilet in my tenant's apartment, attempting to unclog the drain, and wasn't able to do it! ENTER Jack's All-American rep, Tom, the very next day. He did everything he could this morning (from the roof!!!) to calmly find the problem and unclogged our drain brilliantly. In addition, he pointed out where the sewer line was under the ground and provided me with spot points. I highly recommend this company for any and all your plumbing needs.
- George M.
I can honestly say that Jack's has my business for the rest of my life.
Jack's has been wonderful. We had a few small jobs and a couple of larger tasks to be done. My husband called Jack's and they showed up exactly when promised. They returned twice in order to get everything handled. Everything was explained and done quickly and correctly. The price was very reasonable and I can honestly say that Jack's has my business for the rest of my life. Thanks Jack's!!
Jack's Plumbing is very kind and caring towards people.
Jack's Plumbing is very kind and caring towards people. They also do a great professional work.
- Albert Mario Sanchez
Jack's is the best on the Central coast.
Jack's is the best on the Central coast.
- Tony A. Lewis Sr.
We have called Jack's All American Plumbing because we can count on them.
It's not just the great TV commercials. Jack is real. I know because Jack himself came to our house today (bathtub faucet wouldn't shut off) and he's been here before too (water heater). Mark came a couple of weeks ago (faucet handle broke off in another bathroom) and he liked our cat because he has dogs. More importantly: We have called Jack's All American Plumbing exclusively ever since they became Jack's All American Plumbing because we can count on them.
- Mike T.
Plumbers with Jack's All American are always personable and leave the site clean.
Each service has been preformed professionally from the initial call to the office for service to the plumber that arrives to preform the task at hand. Plumbers with Jack's All American are always personable and leave the site clean.
I would not hesitate to hire Jack's All-American Plumbing again!
AWESOME "home town" business! We had a slab leak between two bathrooms, had to get homeowners insurance involved etc. - wow. We pursued three estimates - one plumbing business didn't even SHOW UP! Jack's All-American Plumbing provided us with a well written email estimate. Jack's was reliable, honest, hardworking and completed the job as promised! They were as conservative as possible cutting the dry wall and didn't leave a big mess (thank you)! Jack's explained everything to us. I would not hesitate to hire Jack's All-American Plumbing again (but I really don't want any more plumbing issues)!
- Grace B.
Thanks to them my house is fixed.
I like the service. Thanks to them my house is fixed. God bless you.
- Margarita Moran
Thanks for the great service!
So exited! I can actually do laundry like a normal person, thanks for the great service!
- Lizzie Dollinger
Everything looks and works better than ever like Jack said it would.
We now have water pressure inside and outside our house. Everything looks and works better than ever like Jack said it would. Great job, and thank you Jacks All-American Plumbing!!
- Jason Blanco
Excellent service every time.
Jack's All-American Plumbing is always great! They are very personable, timely, and they call to tell you if they are running late. They always make sure we are satisfied with the work done. They really helped us work on the plumbing in our new home. We have had several workers and all of them have been good.
- Jennifer D.
I know Jack and Becky personally and they are very generous and genuinely good people.
The people that discredited Jack's Plumbing is wrong. I know Jack and Becky personally and they are very generous and genuinely good people. I don't believe a word of negativity at all!!
The technicians are awesome and knowledgeable. The owners are kind and understanding and the secretary holds the whole operation together. Awesome company.
- Dustin Martin
Jacks, I want you, and Chris, to know that I am very happy with his work today! He is very professional, knowledgeable, and efficient. Took care of all my problems. He answered my questions but did not doddle around (is that a word?) and waste time. He brought all the tools he needed from his truck on the first trip - unlike other service people (not yours) who make multiple trips back and forth to their truck to get the right tools. Thanks to Jack's and especially thanks to you, Chris! Chris - looking forward to seeing you next time when I'm ready to have my water heater serviced.